APS-402 Applied Quality Management
Provides students with the knowledge and techniques required to improve product quality and process efficiency by identifying and measuring production process variability that, if not successfully addressed, leads to inconsistent product quality, costly wastage, nonstandardization and other reliability and productivity problems. This course introduces basic quality management concepts and definitions, and builds on that knowledge to explore Statistical Process Control (SPC) based quality improvement techniques as a means to diagnose, reduce and eliminate causes of variation and to assist in process improvement, production control, production planning and decision making. A brief review of the fundamentals of statistics and probability and their applications in quality management is provided and various measurement and control techniques — for example charts for variables and attributes — are presented.
Preview the Online Syllabus
(Please go to our bookstore, MBS Direct in order to view the correct materials for each course by semester as the contents of the actual online syllabus may differ from the preview due to updates or revisions)