Syllabus for MAN-301

PRINCIPLES OF MANAGEMENT


COURSE DESCRIPTION

Principles of Management and the telecourse Taking the Lead are organized around the major functions of management—namely, planning, organizing, staffing, leading, and controlling. The telecourse presents topics of current importance such as the cultural and social diversity of the workforce, total quality management (TQM), social responsiveness and ethics, and multinational markets and competition.

Each program in the Taking the Lead series combines vision and reality and long-term goals with day-to-day strategies, providing you with the insight you need to survive—and succeed!—in the rapidly changing world of business.

COURSE OBJECTIVES 

After completing Principles of Management, with the aid of twenty-six video programs, and through studying the telecourse guide and textbook Management: Meeting and Exceeding Customer Expectations, you should be able to:you should be able to:

  1. Investigate concepts and theories of management, with a focus on the five managerial functions of planning, organizing, staffing, leading, and controlling.
  2. Present information in areas of great interest to the business community: change management, conflict management, organizational communications, stress management, and productivity.
  3. Identify the multiple demands placed on a manager, both from within and without the organization, and to indicate ways in which priorities can be established and a balance achieved.
  4. Define the concept of management and why managers and organizations are needed.
  5. Describe the communication process and the barriers to that process.
  6. Identify the characteristics of decision making and the importance of delegation.
  7. Explain the importance of employee training and development.
  8. Recognize the symptoms of organizational conflict and describe its sources as well as the manager's role in conflict management.
  9. Identify the phases of change management and describe the role and limitations of the manager in the change process.
  10. Discuss the impact of productivity on corporate and managerial success.

COURSE MATERIALS

You will need the following materials to do the work of the course. The required textbook is available from the college's textbook supplier, MBS Direct.

Required Textbook

  1. Management: Meeting and Exceeding Customer Expectations, 9th ed., by Warren R. Plunkett, Raymond F. Attner, and Gemmy S. Allen (Mason, OH: Thomson South-Western [Cengage Learning], 2008).

ISBN-10: 0-324-42301-2

Telecourse Study Guide

  1. Telecourse Guide for Taking the Lead: The Management Revolution, 5th ed., by Paul Sonnenburg and John Allman (Pasadena, CA: Intelecom; Thomson South-Western [Cengage Learning], 2008).

ISBN-10: 0-324-65352-2

Video Programs

  1. Taking the Lead (26 half-hour video programs)

Note: The video programs are being offered via streaming video technology through this course site. Each study activity includes the necessary links for accessing the video stream, using either Windows Media™ Player or RealPlayer®.

COURSE STRUCTURE

Principles of Management is a three-credit online course, consisting of seven (7) modules. Modules include an overview, topics, learning objectives, study materials, and activities. Module titles are listed below.

  1. Module 1: Management Concepts
  2. Module 2: Planning and Decision Making
  3. Module 3: Organizing
  4. Module 4: Staffing
  5. Module 5: Leading
  6. Module 6: Controlling
  1. Module 7: Ethics and Special Controls

Consult the course Calendar for assignment due dates.

ASSESSMENT METHODS

You are required to participate in six (6) graded class discussions, complete seven (7) written activities, and take two proctored online examinations—a midterm and a final. See below for more details.

Consult the course Calendar for assignment due dates.

Discussion Forums

Principles of Management requires you to participate in six graded class discussions, in addition to an ungraded introduction forum in module 1.

Communication with the mentor and among fellow students is a critical component of online learning. Participation in online discussions involves two distinct activities: an initial response to a discussion question and at least two subsequent comments on a classmate's response. Meaningful participation is relevant to the content, adds value, and advances the discussion. Comments such as "I agree" and "ditto" are not considered value-adding participation.

Therefore, when you agree or disagree with a classmate, the reading, or your mentor, state and support your agreement or disagreement. You will be evaluated on the quality and quantity of your participation, including your use of relevant course information and your awareness of and responses to the postings of your classmates. Remember, these are discussions. Responses and comments should be properly proofread and edited, professional, and respectful.

For posting guidelines and help with discussion forums, please see the Student Handbook located within the General Information page of the course Web site.

Written Assignments

Principles of Management has seven (7) written assignments. The assignments consist of essay questions based on associated lessons in the Telecourse Study Guide and assigned chapters in the textbook. Questions may deal with text material, video material, or information from the telecourse guide.

Prepare your written assignments using whatever word processing program you have on your computer. Include your name at the top of the paper, as well as the course name and code and the semester and year in which you are enrolled.

Before submitting your first assignment, check with your mentor to determine whether your word processing software is compatible with your mentor's software. If so, you can submit your work as you prepared it. If not, save your assignment as a rich-text (.rtf) file, using the Save As command of your software program. Rich text retains basic formatting and can be read by any other word processing program.

For help regarding preparing and submitting assignments, see the Student Handbook located within the General Information page of the course Web site.

Examinations

You are required to take two (2) proctored online examinations: a midterm exam and a final exam. Both exams require that you use the College's Online Proctor Service (OPS). Please refer to the "Examinations and Proctors" section of the Online Student Handbook (see General Information area of the course Web site) for further information about scheduling and taking online exams and for all exam policies and procedures. You are strongly advised to schedule your exam within the first week of the semester.

Midterm Examination

The midterm is a closed-book, proctored online exam. It is two hours long and covers all material assigned through module 4 of the course. The exam consists of objective questions (multiple-choice and true or false) and essay questions.

Final Exam

The final is a closed-book, proctored online exam. It is two hours long and covers all material assigned from module 5 through the end of the course. Like the midterm, the final exam consists of objective questions (multiple-choice and true or false) and essay questions.

Online exams are administered through the course Web site. Consult the course Calendar for the official dates of exam weeks.

Statement about Cheating

You are on your honor not to cheat during an exam. Cheating means:

  1. Looking up any answer or part of an answer in an unauthorized textbook or on the Internet, or using any other source to find an answer.
  2. Copying and pasting or, in any way copying responses or parts of responses from any other source into your exams. This includes but is not limited to copying and pasting from other documents or spreadsheets, whether written by yourself or anyone else.
  3. Plagiarizing answers.
  4. Asking anyone else to assist you by whatever means available while you take an exam.
  5. Copying any part of an exam to share with other students.
  6. Telling your mentor that you need another attempt at an exam because your connection to the Internet was interrupted when that is not true.

If there is evidence that you have cheated or plagiarized in an exam, the exam will be declared invalid, and you will fail the course.

GRADING AND EVALUATION

Your grade in the course will be determined as follows:

  1. Written assignments (7)—38 percent
  2. Online discussions (6)—12 percent
  3. Midterm exam (proctored online, modules 1-4)—25 percent
  4. Final Exam (proctored online, modules 5-7)—25 percent

All activities will receive a numerical grade of 0–100. You will receive a score of 0 for any work not submitted. Your final grade in the course will be a letter grade. Letter grade equivalents for numerical grades are as follows:

A

=

93–100

C+

=

78–79

A–

=

90–92

C

=

73–77

B+

=

88–89

C–

=

70–72

B

=

83–87

D

=

60–69

B–

=

80–82

F

=

Below 60

To receive credit for the course, you must earn a letter grade of C or better (for an area of study course) or D or better (for a nonarea of study course), based on the weighted average of all assigned course work (e.g., exams, assignments, discussion postings, etc.).

STRATEGIES FOR SUCCESS

First Steps to Success

To succeed in this course, take the following first steps:

  1. Read carefully the entire Syllabus, making sure that all aspects of the course are clear to you and that you have all the materials required for the course.
  2. Take the time to read the entire Online Student Handbook. The Handbook answers many questions about how to proceed through the course, how to schedule exams and arrange for proctors, and how to get the most from your educational experience at Thomas Edison State College.
  3. Arrange to take your midterm examination by following the instructions in the Online Student Handbook. Then complete the "Proctor Request Form" and submit it to the Office of Test Administration (OTA). You must make arrangements to take your examination and send in your "Proctor Request Form" to OTA before the end of the first week of the current semester. (See Administrative Forms in the General Information area of the course Web site.)
  4. Familiarize yourself with the learning management systems environment—how to navigate it and what the various course areas contain. If you know what to expect as you navigate the course, you can better pace yourself and complete the work on time.

  1. If you are not familiar with Web-based learning be sure to review the processes for posting responses online and submitting activities before class begins.

Study Tips

Consider the following study tips for success:

  1. To stay on track throughout the course, begin each week by consulting the course Calendar. The Calendar provides an overview of the course and indicates due dates for submitting activities, posting discussions, and scheduling and taking examinations.
  2. Check Announcements regularly for new course information.

ACADEMIC INTEGRITY

Students at Thomas Edison State College are expected to exhibit the highest level of academic citizenship. In particular, students are expected to read and follow all policies, procedures, and program information guidelines contained in publications; pursue their learning goals with honesty and integrity; demonstrate that they are progressing satisfactorily and in a timely fashion by meeting course deadlines and following outlined procedures; observe a code of mutual respect in dealing with mentors, staff, and other students; behave in a manner consistent with the standards and codes of the profession in which they are practicing; keep official records updated regarding changes in name, address, telephone number, or e-mail address; and meet financial obligations in a timely manner. Students not practicing good academic citizenship may be subject to disciplinary action including suspension, dismissal, or financial holds on records.

Academic Dishonesty

Thomas Edison State College expects all of its students to approach their education with academic integrity—the pursuit of scholarly activity free from fraud and deception. All mentors and administrative staff members at the College insist on strict standards of academic honesty in all courses. Academic dishonesty undermines this objective. Academic dishonesty takes the following forms:

  1. Cheating
  2. Plagiarizing (including copying and pasting from the Internet without using quotation marks and without acknowledging sources)
  3. Fabricating information or citations
  4. Facilitating acts of dishonesty by others
  5. Unauthorized access to examinations or the use of unauthorized materials during exam administration
  6. Submitting the work of another person or work previously used without informing the mentor
  7. Tampering with the academic work of other students

Academic dishonesty will result in disciplinary action and possible dismissal from the College. Students who submit papers that are found to be plagiarized will receive an F on the plagiarized activity, may receive a grade of F for the course, and may face dismissal from the College.

A student who is charged with academic dishonesty will be given oral or written notice of the charge. If a mentor or College official believes the infraction is serious enough to warrant referral of the case to the academic dean, or if the mentor awards a final grade of F in the course because of the infraction, the student and the mentor will be afforded formal due process.

If a student is found cheating or using unauthorized materials on an examination, he or she will automatically receive a grade of F on that examination. Students who believe they have been falsely accused of academic dishonesty should seek redress through informal discussions with the mentor, through the office of the dean, or through an executive officer of Thomas Edison State College.

Plagiarism

Using someone else's work as your own is plagiarism. Although it may seem like simple dishonesty, plagiarism is against the law. Thomas Edison State College takes a strong stance against plagiarism, and students found to be plagiarizing will be severely penalized. If you copy phrases, sentences, paragraphs, or whole documents word-for-word—or if you paraphrase by changing a word here and there—without identifying the author, then you are plagiarizing. Please keep in mind that this type of identification applies to Internet sources as well as to print-based sources. Copying and pasting from the Internet, without using quotation marks and without acknowledging sources, constitutes plagiarism. (For information about how to cite Internet sources, see Online Student Handbook > Academic Standards > "Citing Sources.")

Accidentally copying the words and ideas of another writer does not excuse the charge of plagiarism. It is easy to jot down notes and ideas from many sources and then write your own paper without knowing which words are your own and which are someone else's. It is more difficult to keep track of each and every source. However, the conscientious writer who wishes to avoid plagiarizing never fails to keep careful track of sources.

Always be aware that if you write without acknowledging the sources of your ideas, you run the risk of being charged with plagiarism.

Clearly, plagiarism, no matter the degree of intent to deceive, defeats the purpose of education. If you plagiarize deliberately, you are not educating yourself, and you are wasting your time on courses meant to improve your skills. If you plagiarize through carelessness, you are deceiving yourself.

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