Syllabus for MAN-373



Managerial Communications is an upper-level undergraduate course that explores key theories and strategies of contemporary organizational communications. The course recognizes that challenges exist for creating and implementing effective communication both inside organizations (between individuals and groups) and outside organizations (with markets, partners, and influential third parties).

The course is structured around four fundamental beliefs:

  1. Individuals within organizations will continue to experience change in their relationships with their own colleagues and with people in other organizations.
  2. Technology will have an increasingly significant impact on the content and methods of organizational communications, particularly at the managerial level.
  3. Managers' roles will continue to evolve away from dictatorial and authoritarian models to those emphasizing negotiation, coaching, collaboration, and consensus building.
  4. Managerial communicators will have to rely on situational analysis and planning in order to achieve ongoing effectiveness in communication.


Managerial Communications has two overall objectives: (1) to introduce key concepts of communication theory, strategy, and implementation within organizational settings and (2) to develop students' skills in applying these concepts to realistic situations in a variety of workplace environments.

By the conclusion of this course, you should be able to:


You will need the following materials to do the work of the course. The required textbook is available from the College's textbook supplier, MBS Direct. The Course Documents are located in the Course Documents area of the course Web site.

Required Textbook

ISBN-13: 9780073377759

Harvard Articles

You may access the Harvard articles with the followiong coursepack link:

Additional Information


You are required to venture beyond the purchased course materials for additional readings. Additional readings are listed in the Modules areas of the course Web site. These articles may be accessed through the New Jersey Virtual Academic Library Environment (VALE). Instructions for accessing VALE are given within the Study Materials section of each module.


Managerial Communications is a three-credit online course, consisting of seven (7) modules. Modules include an overview, topics, learning objectives, study materials, and activities. Module titles are listed below.

Consult the course Calendar for assignment due dates.


For your formal work in the course, you are required to participate in online discussion forums, complete written assignments, take a proctored online midterm examination, and complete a final project. See below for more details.

Consult the course Calendar for assignment due dates.

Discussion Forums

Managerial Communications requires you to participate in periodic online class discussions. In addition to an ungraded introduction forum in module 1, you are required to participate in five graded online discussions.

Communication with the mentor and among fellow students is a critical component of online learning. Participation in online discussions involves two distinct activities: an initial response to a posted question (discussion thread) and at least two subsequent comments on classmates' responses. Meaningful participation is relevant to the content, adds value, and advances the discussion. Comments such as "I agree" and "ditto" are not considered value-adding participation. Therefore, when you agree or disagree with a classmate, the reading, or your mentor, state and support your agreement or disagreement. You will be evaluated on the quality and quantity of your participation. Responses and comments should be properly proofread and edited, professional, and respectful.

Written Assignments

You are required to complete six (6) written assignments. Each assignment is an essay. The assignments are the primary means for you to express yourself verbally, controlling content and meaning and demonstrating the ability to analyze, assess, and integrate concepts and situations. Your assignments should be professionally presented in APA or MLA format using clear syntax and correct grammar and spelling.

Midterm Examination

Managerial Communications requires you to take a proctored online midterm examination. Consult the course Calendar for the scheduling of this exam.

The midterm is a closed-book examination that covers all the material assigned in modules 1–4 of the course. It is two hours long and consists of multiple-choice items and scenarios. The multiple-choice questions focus on definitions and explanations, and the scenarios ask you to apply your topical knowledge to make choices, offer recommendations, and produce your own situational analysis.

For the midterm, you are required to use the College's Online Proctor Service (OPS). Please refer to the "Examinations and Proctors" section of the Online Student Handbook (see General Information area of the course Web site) for further information about scheduling and taking online exams and for all exam policies and procedures. You are strongly advised to schedule your exam within the first week of the semester.

Statement about Cheating

You are on your honor not to cheat during an exam. Cheating means:

If there is evidence that you have cheated or plagiarized in an exam, the exam will be declared invalid, and you will fail the course.

Final Project

You are required at the end of the semester to submit a final project in the form of a case analysis in APA or MLA format. The final project will be worth 20 percent of your final grade for the course. Your grade will be based on how well you develop a case, ask relevant questions,  use concepts in your solution applications, follow APA or MLA formatting, and document your sources (references and in-text citations).

Before you complete your analysis, you will need to master the course material presented in the course activities. This does not mean, however, that you should leave the preparation of your project to the end of the semester. Be sure that you take the time to read about the final project when you start the course so that you know what is required.

For details of the final project case analysis, see the Final Project area of the course Web site. The section called "Case Analysis Strategies for Success" will give you information about specific preliminary work that will help you prepare for this project. In addition, within Module 6 you are asked to submit an outline of your project (describing the scenario and the questions you are developing for your case analysis). For details regarding the due dates of the outline and case analysis, see the course Calendar.

For an evaluation rubric relating to the final project case study, go to the Evaluation Rubrics folder.

Turnitin Requirement for Final Project

You are required to submit the final project in this course to, an academic plagiarism prevention site, prior to submitting the project within your course space. You will receive immediate written feedback from Turnitin regarding writing style as well as a plagiarism gauge with tips for proper citations. You then have the opportunity to edit your assignment with this feedback in mind and resubmit it to Turnitin for additional checking. Once you are satisfied with the project, you are required to submit the Turnitin feedback (also known as the originality report)  for the final version along with the project itself within the course space.

Read carefully the documents at the following links, as they will give you instructions for this requirement:

Turnitin Student Manual

Turnitin FAQ

The course ID and password that you will need in order to create an account may be found at the following link. Look within Step 1, locating your course ID and password by semester.

Course ID and Password by Semester

This information can also be found within Using Turnitin for Assignments. You can locate this document in the topic list area of your course space.

Students please note: You have the option of submitting any of your assignments to Submit any additional assignments through the slots with the optional label. However, submitting other assignments is NOT a requirement and you should not submit originality reports for these assignments to your mentor.


Your grade in the course will be determined as follows:

All activities will receive a numerical grade of 0–100. You will receive a score of 0 for any work not submitted. Your final grade in the course will be a letter grade. Letter grade equivalents for numerical grades are as follows:






























Below 60

To receive credit for the course, you must earn a letter grade of C or better (for an area of study course) or D or better (for a nonarea of study course), based on the weighted average of all assigned course work (e.g., exams, assignments, discussion postings, etc.).


First Steps to Success

To succeed in this course, take the following first steps:

Study Tips

Consider the following study tips for success:


Students at Thomas Edison State College are expected to exhibit the highest level of academic citizenship. In particular, students are expected to read and follow all policies, procedures, and program information guidelines contained in publications; pursue their learning goals with honesty and integrity; demonstrate that they are progressing satisfactorily and in a timely fashion by meeting course deadlines and following outlined procedures; observe a code of mutual respect in dealing with mentors, staff, and other students; behave in a manner consistent with the standards and codes of the profession in which they are practicing; keep official records updated regarding changes in name, address, telephone number, or e-mail address;

and meet financial obligations in a timely manner. Students not practicing good academic citizenship may be subject to disciplinary action including suspension, dismissal, or financial holds on records.

Academic Dishonesty

Thomas Edison State College expects all of its students to approach their education with academic integrity—the pursuit of scholarly activity free from fraud and deception. All mentors and administrative staff members at the College insist on strict standards of academic honesty in all courses. Academic dishonesty undermines this objective. Academic dishonesty takes the following forms:

Academic dishonesty will result in disciplinary action and possible dismissal from the College. Students who submit papers that are found to be plagiarized will receive an F on the plagiarized assignment, may receive a grade of F for the course, and may face dismissal from the College.

A student who is charged with academic dishonesty will be given oral or written notice of the charge. If a mentor or College official believes the infraction is serious enough to warrant referral of the case to the academic dean, or if the mentor awards a final grade of F in the course because of the infraction, the student and the mentor will be afforded formal due process.

If a student is found cheating or using unauthorized materials on an examination, he or she will automatically receive a grade of F on that examination. Students who believe they have been falsely accused of academic dishonesty should seek redress through informal discussions with the mentor, through the office of the dean, or through an executive officer of Thomas Edison State College.


Using someone else's work as your own is plagiarism. Although it may seem like simple dishonesty, plagiarism is against the law. Thomas Edison State College takes a strong stance against plagiarism, and students found to be plagiarizing will be severely penalized. If you copy phrases, sentences, paragraphs, or whole documents word-for-word—or if you paraphrase by changing a word here and there—without identifying the author, then you are plagiarizing. Please keep in mind that this type of identification applies to Internet sources as well as to print-based sources. Copying and pasting from the Internet, without using quotation marks and without acknowledging sources, constitutes plagiarism. (For information about how to cite Internet sources, see Online Student Handbook > Academic Standards > "Citing Sources.")

Accidentally copying the words and ideas of another writer does not excuse the charge of plagiarism. It is easy to jot down notes and ideas from many sources and then write your own paper without knowing which words are your own and which are someone else's. It is more difficult to keep track of each and every

source. However, the conscientious writer who wishes to avoid plagiarizing never fails to keep careful track of sources.

Always be aware that if you write without acknowledging the sources of your ideas, you run the risk of being charged with plagiarism.

Clearly, plagiarism, no matter the degree of intent to deceive, defeats the purpose of education. If you plagiarize deliberately, you are not educating yourself, and you are wasting your time on courses meant to improve your skills. If you plagiarize through carelessness, you are deceiving yourself.

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