Syllabus for OPM-301

OPERATIONS MANAGEMENT


COURSE DESCRIPTION

Operations Management is focused on the process of transforming inputs (labor, material, and capital) through a value-added process to produce goods and services. The course covers the functional aspects of operations in terms of value chains, performance measurement, process selection, design of facility layouts and work systems, forecasting, inventory and resource management, production scheduling, lean operations,  quality control, and project management within a domestic and global business environment.

COURSE OBJECTIVES

After completing this course, you should be able to:  

  1. Discuss the significance of operations management and connect it to business success.
  2. Evaluate the role of value chains, performance measurement, and operations strategy in operations management.  
  3. Explain the role of technology in operations management.  
  4. Apply strategies of product and service design, including calculation of system reliability.  
  5. Discuss ways to apply process and value stream mapping for process design.  
  6. Explain key elements of process layout.  
  7. Evaluate the significance of supply chain management.
  8. Explain the importance of forecasting.
  9. Assess the benefits of effective capacity, inventory, resource, and schedule management.  
  10. Discuss quality management and apply the tools of quality assurance to the process of producing goods and providing services.  
  11. Assess the value of lean production principles.  
  12. Analyze the key issues associated with project management.

COURSE MATERIALS

You will need the following materials to do the work of the course. The required textbook is available from the College's textbook supplier, MBS Direct.


Required Textbook

ISBN-13: 978-0-538-74555-0

COURSE STRUCTURE

Operations Management is a three-credit online course, consisting of six (6) modules. Modules include topics, learning objectives, study materials, and activities. Module titles are listed below.

Course objectives covered in this module: 1, 2

Course objectives covered in this module: 3, 4

Course objectives covered in this module: 5, 6, 7

Course objectives covered in this module: 8, 9

Course objectives covered in this module: 9,10

Course objectives covered in this module: 11, 12

ASSESSMENT METHODS

For your formal work in the course, you are required to participate in online discussion forums, complete written assignments, take a proctored online midterm examination, and complete a final project. See below for more details.

Consult the course Calendar for due dates.

Discussion Forums

You are required to participate in six (6) graded discussion forums as well as an ungraded "Introductions"

forum. The online discussions are on a variety of topics associated with the course modules. Below is a rubric that will aid in the grading of online discussions.

Online Discussions Evaluation Rubric

Written Assignments

You are required to complete six (6) written assignments. The written assignments are on a variety of topics associated with the course modules. In all assignments, you should make reference to readings and other sources of information as appropriate, and document these references in proper APA format.

Written Assignments Evaluation Rubric

Quizzes

Modules 1 through 5 include quizzes, either one or two per module. Each quiz is a timed and graded assessment and counts as part of your final grade.

You will have the opportunity to take each quiz up to 3 times. Different questions may appear on the quiz each time. If you choose to take a quiz more than once, your mentor will select your best score to record as your grade.

You are encouraged to take each quiz more than once, as doing so will be a valuable study tool. Feedback for each quiz question will lead you to relevant text material.

Midterm Examination

The midterm is a closed-book, proctored online exam. It is two hours long and covers all reading and assignments through module 3 of the course. It consists of thirty (30) multiple-choice questions, four (4) short-answer questions, and two (2) problems. The questions are similar to those on the quizzes.

Note: You may use a non-programmable scientific calculator for the exam.

For the midterm, you are required to use the College's Online Proctor Service (OPS). Please refer to the "Examinations and Proctors" section of the Online Student Handbook (see General Information area of the course Web site) for further information about scheduling and taking online exams and for all exam policies and procedures. You are strongly advised to schedule your exam within the first week of the semester.

Statement about Cheating

You are on your honor not to cheat during an exam. Cheating means:

If there is evidence that you have cheated or plagiarized in an exam, the exam will be declared invalid, and you will fail the course.

Final Project

Your final project is a paper, worth 20 percent of your course grade, on the subject of quality control in operations management. You will choose a publically-traded company and, in your paper, analyze the firm's commitment to quality, based upon the principles learned in this course. Your paper should be between 1000 and 1500 words in length, double spaced,  and prepared according to APA guidelines.

For more detailed information about the final project, go to the Final Project are of the course Web site.

Final Paper Evaluation Rubric 

Turnitin Requirement for Final Project

You are required to submit the final project in this course to Turnitin.com, an academic plagiarism prevention site, prior to submitting the project within your course space. You will receive immediate written feedback from Turnitin regarding writing style as well as a plagiarism gauge with tips for proper citations. You then have the opportunity to edit your assignment with this feedback in mind and resubmit it to Turnitin for additional checking. Once you are satisfied with the project, you are required to submit the Turnitin feedback (also known as the originality report)  for the final version along with the project itself within the course space.

Read carefully the documents at the following links, as they will give you instructions for this requirement:

Turnitin Student Manual

Turnitin FAQ

The course ID and password that you will need in order to create an account may be found at the following link. Look within Step 1, locating your course ID and password by semester.

Course ID and Password by Semester

This information can also be found within Using Turnitin for Assignments. You can locate this document in the topic list area of your course space.

Students please note: You have the option of submitting any of your assignments to Turnitin.com. Submit any additional assignments through the slots with the optional label. However, submitting other assignments is NOT a requirement and you should not submit originality reports for these assignments to your mentor.

GRADING AND EVALUATION

Your grade in the course will be determined as follows:

All activities will receive a numerical grade of 0–100. You will receive a score of 0 for any work not submitted. Your final grade in the course will be a letter grade. Letter grade equivalents for numerical grades are as follows:

A

=

93–100

C+

=

78–79

A–

=

90–92

C

=

73–77

B+

=

88–89

C–

=

70–72

B

=

83–87

D

=

60–69

B–

=

80–82

F

=

Below 60

To receive credit for the course, you must earn a letter grade of C or better (for an area of study course) or D or better (for a nonarea of study course), based on the weighted average of all assigned course work (e.g., exams, assignments, discussion postings, etc.).

STRATEGIES FOR SUCCESS

First Steps to Success

To succeed in this course, take the following first steps:

Study Tips

Consider the following study tips for success:

ACADEMIC INTEGRITY

Students at Thomas Edison State College are expected to exhibit the highest level of academic citizenship. In particular, students are expected to read and follow all policies, procedures, and program information guidelines contained in publications; pursue their learning goals with honesty and integrity; demonstrate that they are progressing satisfactorily and in a timely fashion by meeting course deadlines and following outlined procedures; observe a code of mutual respect in dealing with mentors, staff, and other students; behave in a manner consistent with the standards and codes of the profession in which they are practicing; keep official records updated regarding changes in name, address, telephone number, or e-mail address; and meet financial obligations in a timely manner. Students not practicing good academic citizenship may be subject to disciplinary action including suspension, dismissal, or financial holds on records.

 

Academic Dishonesty

Thomas Edison State College expects all of its students to approach their education with academic integrity—the pursuit of scholarly activity free from fraud and deception. All mentors and administrative staff members at the College insist on strict standards of academic honesty in all courses. Academic dishonesty undermines this objective. Academic dishonesty can take the following forms:

Please refer to the Academic Code of Conduct Policy in the College Catalog and online at www.tesc.edu.

 

 

Plagiarism

Using someone else’s work as your own is plagiarism. Thomas Edison State College takes a strong stance against plagiarism, and students found to be plagiarizing will be severely penalized. If you copy phrases, sentences, paragraphs, or whole documents word-for-word—or if you paraphrase by changing a word here and there—without identifying the author, or without identifying it as a direct quote, then you are plagiarizing. Please keep in mind that this type of identification applies to Internet sources as well as to print-based sources. Copying and pasting from the Internet, without using quotation marks and without acknowledging sources, constitutes plagiarism. (For information about how to cite Internet sources, see Online Student Handbook > Academic Standards > “Citing Sources.”)

Accidentally copying the words and ideas of another writer does not excuse the charge of plagiarism. It is easy to jot down notes and ideas from many sources and then write your own paper without knowing which words are your own and which are someone else’s. It is more difficult to keep track of each and every source. However, the conscientious writer who wishes to avoid plagiarizing never fails to keep careful track of sources.

Always be aware that if you write without acknowledging the sources of your ideas, you run the risk of being charged with plagiarism.

Clearly, plagiarism, no matter the degree of intent to deceive, defeats the purpose of education. If you plagiarize deliberately, you are not educating yourself, and you are wasting your time on courses meant to improve your skills. If you plagiarize through carelessness, you are deceiving yourself.

For examples of unintentional plagiarism, advice on when to quote and when to paraphrase, and information about writing assistance and originality report checking, click the links provided below.

Examples of Unintentional Plagiarism 

When to Quote and When to Paraphrase

Writing Assistance at Smarthinking

Originality Report Checking at Turnitin

 

Disciplinary Process

First-time incidents of academic dishonesty concerning plagiarism may reflect ignorance of appropriate citation requirements. Mentors will make a good faith effort to address all first-time offenses that occur in courses. In these cases, the mentor may impose sanctions that serve as a learning exercise for the offender. These may include the completion of tutorials, assignment rewrites, or any other reasonable learning tool including a lower grade when appropriate. The mentor will notify the student by e-mail. Decisions about the sanctions applied for subsequent plagiarism offenses or other violations will be made by the appropriate dean’s office, with the advice of the mentor or staff person who reported the violation. The student will be notified via certified mail of the decision. Options for sanctions include:

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