Syllabus for SOP-720



Strategic Operations Management examines creating and implementing organizational distinctive competitive advantages by exploiting new technologies to increase efficiency. It explores incorporating mathematical tools to guide management and employees on what decisions are best for the organization. The course also covers supply chain management, which involves strategic materials sourcing, forecasting, warehousing, inventory control and planning, transportation, purchasing, and financials.  


After completing this course, you will be able to:


     CO1    Evaluate strategic operations management theories for aggressive competition.

     CO2    Apply project management tools and methodologies to manage complex organizational projects.                                      

     CO3    Develop critical strategic operations management process strategies.

     CO4    Apply quality control tools to analyze quality and performances across the organization.

     CO5    Explain the strategic importance of cost effective supply chain designs for multinational


     CO6    Apply load-distance method, break-even analysis, and GIS methods to identify multiple supply  

                 chain facility locations.

     CO7    Assess quantitative forecasting methods to gain competitive operational advantages.


You will need the following materials to do the work of the course. The required textbook is available from the University’s textbook supplier, MBS Direct.

Required Textbook

ISBN-13: 978-0133872132

Software Downloads

You will need operations management software to complete some of the written assignments. The textbook publisher has offered a download of this software (OM Explorer and POM for Windows) to you as a purchaser of the Krajewski textbook. You will find links to this software in the module details and may also find directions for accessing it within your textbook.


Strategic Operations Management is a three-credit, online course consisting of four modules. Modules include an overview, topics, learning objectives, study materials, and activities. Module titles are listed below.


For your formal work in the course, you are required to participate in six graded discussion forums and two synchronous events and to complete four written assignments. You are also required to complete a comprehensive midterm assignment and a final group project.

Consult the Course calendar for due dates.

Discussion Forums

This course requires you to participate in six graded discussion forums. There is also one ungraded but required Introductions Forum in Module 1. In addition, there are two discussion forums for synchronous events. Group discussion forums are also available for each group to work on the final project collaboratively.

Online Discussion Grading Rubric

Written Assignments

You are required to complete four written assignments. Each written assignment includes selected problems at the end of chapters that require you do the calculations and interpret the results in making operations management decisions.

Synchronous Events

You are required to participate in two synchronous events during Week 3 and 7 of the semester. The synchronous events will be held in Edison Live!, our virtual meeting space. To access the event, click the Collaboration Space link in the Edison Live! section of the course site a few minutes before the designated time. Use the following link for directions and helpful videos about how to use the Edison Live! tool in Moodle. Your mentor will work with the class to propose a time that works best and accommodates the majority. Both synchronous events will focus on case analyses. See the Module 2 and Module 4 areas of the course website for further details.

Comprehensive Midterm Assignment

You are required to complete a comprehensive midterm assignment that covers Modules 1 and 2. The midterm assignment consists of four problems similar to problems in written assignments. You will submit this midterm assignment by Saturday of midterm assignment week (see the Course Calendar), doing it in the same way you have for your other written assignments in this course.

The midterm assignment is located in the Midterm Assignment area of the course website.

Final Group Project

You are required to complete a final project as a group for this course. You are required to form a group of three or four members, depending on the course enrollment at the end of Week 1, and work collaboratively to complete a final project based on a scenario. The group will decide on a final project title, research and identify resources and references, draft a paper, write a progress report, present the paper in 20 to 25 PowerPoint slides with detailed speaker notes, and submit the final project slides and notes as a group. The Groups space in this course provides you an online space to discuss, share, critique, and elaborate among your group members. It is also an online space for you to demonstrate your group work together to complete your final project.  

As part of your final project grade, you are also required to rate your group members' efforts in completing your final project. This will be an anonymous peer evaluation that requires you to download and complete a group evaluation form. The mentor will average your peers' ratings which counts for about 15% of your individual final project grade. The mentor's grading of your group's final project counts for approximately 70% of your individual final project grade.

See the Final Project area of the course website for further details.


Your grade in the course will be determined as follows:

All activities will receive a numerical grade of 0–100. You will receive a score of 0 for any work not submitted. Your final grade in the course will be a letter grade. Letter grade equivalents for numerical grades are as follows:
























Below 73

To receive credit for the course, you must earn a letter grade of C or higher on the weighted average of all assigned course work (e.g., assignments, discussion postings, projects). Graduate students must maintain a B average overall to remain in good academic standing.


First Steps to Success

To succeed in this course, take the following first steps:

Study Tips

Consider the following study tips for success:


Thomas Edison State University is committed to maintaining academic quality, excellence, and honesty. The University expects all members of its community to share the commitment to academic integrity, an essential component of a quality academic experience.

Students at Thomas Edison State University are expected to exhibit the highest level of academic citizenship. In particular, students are expected to read and follow all policies, procedures, and program information guidelines contained in publications; pursue their learning goals with honesty and integrity; demonstrate that they are progressing satisfactorily and in a timely fashion by meeting course deadlines and following outlined procedures; observe a code of mutual respect in dealing with mentors, staff, and other students; behave in a manner consistent with the standards and codes of the profession in which they are practicing; keep official records updated regarding changes in name, address, telephone number, or e-mail address; and meet financial obligations in a timely manner. Students not practicing good academic citizenship may be subject to disciplinary action including suspension, dismissal, or financial holds on records.

All members of the University community are responsible for reviewing the Academic Code of Conduct Policy in the University Catalog and online at

Academic Dishonesty

Thomas Edison State University expects all of its students to approach their education with academic integrity—the pursuit of scholarly activity free from fraud and deception. All mentors and administrative staff members at the University insist on strict standards of academic honesty in all courses. Academic dishonesty undermines this objective. Academic dishonesty can take the following forms:


Thomas Edison State University is committed to helping students understand the seriousness of plagiarism, which is defined as using the work and ideas of others without proper citation. The University takes a strong stance against plagiarism, and students found to be plagiarizing are subject to discipline under the academic code of conduct policy.

If you copy phrases, sentences, paragraphs, or whole documents word-for-word—or if you paraphrase by changing a word here and there—without identifying the author, or without identifying it as a direct quote, then you are plagiarizing. Please keep in mind that this type of identification applies to Internet sources as well as to print-based sources. Copying and pasting from the Internet, without using quotation marks and without acknowledging sources, constitutes plagiarism. (For information about how to cite Internet sources, see Online Student Handbook > Academic Standards > Citing Sources.)

Accidentally copying the words and ideas of another writer does not excuse the charge of plagiarism. It is easy to jot down notes and ideas from many sources and then write your own paper without knowing which words are your own and which are someone else’s. It is more difficult to keep track of each and every source. However, the conscientious writer who wishes to avoid plagiarizing never fails to keep careful track of sources.

Always be aware that if you write without acknowledging the sources of your ideas, you run the risk of being charged with plagiarism.

Clearly, plagiarism, no matter the degree of intent to deceive, defeats the purpose of education. If you plagiarize deliberately, you are not educating yourself, and you are wasting your time on courses meant to improve your skills. If you plagiarize through carelessness, you are deceiving yourself.

For examples of unintentional plagiarism, advice on when to quote and when to paraphrase, and information about writing assistance and originality report checking, click the links provided below.

Examples of Unintentional Plagiarism

When to Quote and When to Paraphrase

Writing Assistance at Smarthinking

Originality Report Checking at Turnitin

Disciplinary Process for Plagiarism

Acts of both intentional and unintentional plagiarism violate the Academic Code of Conduct.

If an incident of plagiarism is an isolated minor oversight or an obvious result of ignorance of proper citation requirements, the mentor may handle the matter as a learning exercise. Appropriate consequences may include the completion of tutorials, assignment rewrites, or any other reasonable learning tool in addition to a lower grade for the assignment or course. The mentor will notify the student and appropriate dean of the consequence by e-mail.

If the plagiarism appears intentional and/or is more than an isolated incident, the mentor will refer the matter to the appropriate dean, who will gather information about the violation(s) from the mentor and student, as necessary. The dean will review the matter and notify the student in writing of the specifics of the charge and the sanction to be imposed.

Possible sanctions include:

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