TECEP®

NEG-401-TE Negotiations and Conflict Management

This exam tests content covered in a one-semester course. It focuses on the conceptual framework of negotiations as practiced in the public and private sectors. Topics include: concepts, processes, strategies and ethical issues related to negotiations; the theory, processes and practices of negotiation, conflict resolution and relationship management in a variety of situations; effective vs. ineffective strategies; patterns of negotiation and conflict resolution in multicultural contexts.

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Semester Hours: 3


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