Thomas Edison State University | Courses & Schedules

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AVT-305 Airline Marketing and Customer Service

This course will provide students with an in-depth knowledge of the components of airline marketing and customer service. Areas covered include market segmentation, product planning, communications and social media, loyalty, corporate sales and distribution, and customer service strategies. This course will utilize a combination of discussion forums, written assignments, exams, and a final project.

Study Methods:

Online Courses (AVT-305-OL):
Jan 2020

Semester Hours: 3

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